The faster way to get service work moving.
PAADA connects businesses with approved independent service contractors and keeps requests, agreements, progress updates and invoices organized in one place.
Services
Electrical and fire protection services
Choose a Service Call or the available agreement service for your property.
Electric
Service Calls for electrical troubleshooting, repairs and other requested electrical work.
Fire Alarm
Service Calls, Monitoring agreements and Annual Testing, with recorded appointments and next testing dates.
Fire Sprinkler
Service Calls and Annual Testing, with the next testing due date recorded by the Contractor.
Fire Extinguisher
Service Calls and inspections through Annual Testing. Include multiple locations, each with its own next inspection date.
How PAADA Works
One request. Clear progress.
Request service, select a Contractor and follow progress through the applicable service workflow.
Submit a Request
Choose the category and service type, enter property and contact details, and describe the work. Service Calls also include urgency.
Choose How to Connect
Service Calls offer these selection methods when available:
- First Available: the first eligible Contractor to successfully accept receives the assignment.
- Compare Hourly Rates: review submitted availability and rates, then select a Contractor.
- Preferred Contractor: privately invite one approved Contractor; acceptance is required.
Follow Progress and Review
Follow Service Call statuses: New, Assigned, En Route, On Site and Completed. Review the Contractor's final invoice after work is completed.
Monitoring and Annual Testing or inspection requests go to your Preferred Contractor for a proposal and Enterprise approval. Submitting a request does not activate monitoring or confirm an appointment. These services use separate agreement and scheduling records.
Built for both sides of the job
For Enterprises
Request and monitor service work
Keep requests, agreements, assignments, progress updates and invoices together.
- Choose how to select a Contractor
- Review proposed agreement prices and appointments
- Manage multiple Fire Extinguisher locations
- Receive due-date email reminders
- Review completed work and final invoices
For Contractors
Find and manage service opportunities
Respond to matching Service Calls or private requests, assign technicians and manage service records.
- Service-radius job matching
- Email notifications for matching work
- Technician assignments and reported progress
- Agreement proposals and inspection due dates
- Final invoices and Stripe connected-account payouts
Visibility from request to payment
PAADA records service numbers, timestamps, assignments and status updates submitted by Contractors and Technicians. Start Work, Pause and Complete Job are actions used for Service Call progress and timekeeping; paused labor time is excluded from billing.
Stripe processes platform payments. Service Calls require a saved payment method. After final invoice submission, the Enterprise has 2 business days (Monday–Friday, Central Time) to review and confirm or report an issue. Weekends are excluded; public holidays are not. If no issue is reported, PAADA may automatically confirm and charge the saved payment method. Enterprise and Contractor PAADA fees are disclosed in the applicable pricing or invoice details.
Approved refers to PAADA's review of submitted applications and documents. Enterprises must check current licensing, insurance and suitability for the requested work. PAADA coordinates services; independent Contractors perform the work.
Ready to put your next service request in motion?
Create your PAADA account and manage service work with greater visibility and control.